Method 1. Check Your Touch Screen to Make Sure It Is Okay
The first thing that you will want to do is of course physically check your touch screen for any signs of damage. Check to make sure that it is clean, and that there's no dirt or oils that could be interfering with touch. Also check that there's no apparent water damage. (If there is severe damage, you may need a new touch screen.) Try this:
Take any cases off your device.
Clean your screen with a lint-free cloth.
Try unplugging it.
Try restarting the device.
In addition, make sure there's nothing oily or wet on your fingers that could be causing you to be unable to swipe properly.
Method 2. Adjust 3D Touch Settings for iPhone 6s or Later Devices
If your device is just not responding to 3D touch, then you should check out your 3D touch settings and make sure that they are sensitive enough. Here is how you do this:
Go to Settings on your device.
Tap General.
Go to Accessibility.
Go to 3D Touch.
Now you can adjust the settings.
Method 3. Hard Reset Your Device to Fix iPhone Touch Screen Issues
You can also perform a hard reboot which is an easy but helpful method. This can fix a wide variety of issues. Here is how you perform a hard reboot:
Press and hold the Volume Down Button (or the Home Button if your iPhone is 6s or earlier generation) while also holding the Power Button. If you are using iPhone 8 and iPhone X, you need press Volume Up and then Volume Down Buttons, then hold Power Button.
Wait until you see the Apple logo, then let go.
When your device boots back up, most of the time, everything will be back to normal at this point. Rebooting your device may fix this issue.
Method 4. Factory Reset Your iPhone to Solve Touch Screen Not Working
You can also try a factory reset. Before you reset, make sure to back up your data either using iTunes, iCloud, or a third-party app likeiTransor (which allows you selectively back up iPhone data you need for free). Next, go through these steps:
Go to Settings on your device.
Tap General.
Tap Reset.
Tap Erase All Content and Settings.
You will be asked for your passcode as well as your Apple ID. Enter it. Then all the data and settings in your iPhone will be erased.
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